Terms of Service

1. Agreement

By accessing or using allka.shop, you agree to these Terms of Service. If you disagree, please do not use our site.

2. Company Information

ALLKA operates from Türkiye. For full company details, see our Imprint.

3. Products and Orders

• Product descriptions, prices, and availability may change without notice
• Photos are for illustration; actual products may vary slightly
• We reserve the right to refuse or cancel any order
• Order confirmation does not guarantee shipment — we verify stock and payment first

4. Pricing and Payment

Prices are displayed in your selected currency (USD, EUR, or TRY). The charged amount may differ slightly due to exchange rates at the time of payment. We accept credit/debit cards and other methods shown at checkout. Payment is processed securely by third parties.

5. Shipping

We ship worldwide from Türkiye. Delivery times depend on destination and selected carrier. Customs duties and import taxes are the buyer's responsibility. See our Shipping Policy.

6. Returns and Refunds

See our Returns & Refunds Policy. EU customers have a 14-day withdrawal right under the Consumer Rights Directive.

7. User Accounts

• You are responsible for your account credentials
• Provide accurate and current information
• Notify us immediately of unauthorized access
• One account per person; no impersonation

8. Prohibited Uses

You may not:

• Use the site for illegal purposes
• Attempt to gain unauthorized access
• Scrape, reverse-engineer, or harm the site
• Submit false reviews or engage in fraud
• Violate intellectual property rights

9. Intellectual Property

All content on allka.shop — including logo, text, images, design — is the property of ALLKA or its licensors, protected by copyright and trademark laws.

10. Disclaimers

The site is provided "as is" without warranties. We do not guarantee uninterrupted access or error-free content. Use at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, ALLKA's liability is limited to the amount paid for the product in question. We are not liable for indirect, incidental, or consequential damages.

12. Governing Law

These terms are governed by the laws of the Republic of Türkiye. Disputes are subject to Istanbul courts. For EU consumers, mandatory consumer protection laws of your country apply.

13. Dispute Resolution

We encourage contacting us first at support@allka.shop. EU customers can access the EU Online Dispute Resolution platform.

14. Changes to Terms

We may update these terms. Material changes will be notified. Continued use constitutes acceptance.

15. Contact

Email: info@allka.shop